Archive for the ‘Management’ Category

Stepping Back

Posted: March 14, 2008 in Management, Philosophy

Its been a shocking revelation how loads of free time and no work can soil your habits up. After a jam packed past six months the past week seemed almost revolting to our by now streamlined systems. The decadence seemed to set in fast and rather pungently. Watching movies, playing Counter-Strike or Call-of-Duty and chatting with batchmates and junies often till early hours of daybreak caused us to sleep well till noon, skipping breakfast for a hefty Brunch and again after a couple of hours of hovering around various ways to spend (read that ‘kill’) time going out to beach and hopping at some place for a sumptuous dinner. Needless to say the whole body-clock and intrinsic timetable just became topsy-turvy.

When I finally got to writing this blog, it was surprising what all I could write about. Term 5 had been really eventful in terms of learning and take-away. Term 6 had been interluded by lateral placement processes, Backwaters 2008 (our Annual Fest), Alumni meet and Sangram
2008 (IIM K Vs. IIM B Sports meet). Thus, it had by far been the most happening non-academically and least happening academically. The placement interviews and the overall processes were a very interesting affair in itself and do warrant a dedicated post too. By the end of the processes I had three offers one a project finance role in a large corporate, a consulting profile and a front end trading in derivatives with a prop trading firm. I was again made aware of the inherent risk-neutral to bordering risk-averse nature of my personality when I gave the highly lucrative derivative trading profile a go for a more secured career in consulting. The foreign exchange students this year were an interesting bunch, but they ended up faring pretty much miserably when it came to examinations. A stark reminder of the academic rigor in the IIMs, something which is not the case for most global MBA programs. (An IIM term on an average spans 3 months with an average of 7 subjects whereas most US B-Schools have term of 5 month duration with 4 subjects. The course content and curricula of each individual subject is almost identical both in terms of breadth and depth of coverage and the assignment load)

Stepping back for a while and looking at the ‘big picture’ sort of thinking all these trivialities matter less than two cents. Matter of fact remains that it’s been quite an achievement from the dismal 7th ranker among 50 students in my section with 70% marks in my early schooling to complete engineering in computer science from a premier institution and finally graduate from an IIM. The first time I stepped into the 80s was in grade VII and I had duly celebrated that by watching the first movie in a cinema hall. I still remember very clearly it was Terminator 2 and me, my brother, my uncle and my father had gone to ‘Priya‘ in Vasant Vihar, the popular up-market cinema hall at that time in Delhi. Most of my peers were toppers in their batch with a grade point average between 90 & 100%. Most of my peers are doing quite well and most have met with varying levels of successes, which bear no co-relation to their schooling grades or rankings. The fact that I was not built by nature to be a ‘Natural Winner‘ in everything I did hit pretty early and might I say, it hit pretty hard. I was the average student in class with a below average performance in sports. The only silver-lining was that I was immensely and insatiably inquisitive and with very little of a filler between my thoughts and my words. What I thought, That I spoke! And just to be fair to the Creator, had a better than average baritone.

Its really quite futile to try and comprehend the factors behind this because lots of times there is an intrinsic randomness (Refer: Fooled by Randomness by Nassim Nicholaus Taleb) or entropy in environment around us which throws the best plans into a disarray and what we are left with is scanty pieces of an otherwise perfect piecemeal plan. However, one thing can be safely deduced even in this robust stochastically non-deterministic system, the dots truly seem to connect much as Steve Jobs said in his famous Stanford Graduation speech. The idea can be explained as follows. Just like when solving a puzzle in which the objective is to draw a route map connecting a rabbit to the carrot through an array if complex intermingling routes, its always necessary to keep an eye on the carrot and then try and work our way through various combinations of routes to reach it, similarly while making way through various uncertainties both of means and outcomes one should never lose touch of the central objective or the primary motive of the game. Of course, the attempts at trying to rework alternatives at any stage of the process should never cede i.e. one should never give up and accept defeat. Over the entire span, one thing led to another; quite often the fate that my plans for future met was something like ‘I proposed & God disposed‘! However after lots of twisting and turning, the rabbit finally reached the carrot and here I am writing this blog largely content over an MBA degree which I relished earning.

On a largely incongruent note, I came to know a few days back that one of my classmates in school committed suicide jumping from the 7th storey of his office building. Much as I wanted I could not feel sad or sorry for him and this I am really uncomfortable to admit. This boy had been the quintessential mean SOB in school. Unfailingly condescending, taunting and poking sorts. One who never missed an opportunity to demean or humiliate and make others feel miserable. His winning streak however met with a rude shock when I jostled him out of his position in high school graduation. But more importantly, he never really made many friends in school. Most his companions were as self-centered and mean as he himself and hence loosely fitted the definition of ‘fair weather friends‘ at best. Sadly enough, this apparently had not changed in the past 9 years of our disconnect. I find it unethical to be sympathetic to such undeserving candidates for sympathy, after all its very little that nice guys can look up to these days and I can’t deem it fit to cast aside what truly belongs to them on such unbecoming subjects.

Was eagerly wishing that get to see my campus one last time in full bloom and glory before I take leave from it. For that to happen it must rain generously. Let me get into a wee bit more of prelude. IIM K is on the most picturesque location of all IIMs posted right on top of three hills and a valley in between (We literally have Hill #1 for academic campus and Hill #2 for residence purposes). Atypical to ‘God’s Own country‘ its all lush with green trees. Palm, coconut, mango and what not. These are lavishly garnished by multitude of layers of flora and fauna. The campus has been designed with a keen aesthetic view. But all this looks best when they are watered plentifully and naturally. Rains do that trick, washing out the old and bringing in the freshness back. By quirk of fate (or environmental climatic changes as some would say) it suddenly rained today. This is the most untoward time to rain, its usually hot and uncomfortable this time of the year. The rains brought back that aroma of moist soil, the scenic beauty came flooding back all over and today as I opened my balcony doors whiff came the clouds into my room whispering into my ears. It truly was surreal. All the spectacular beauty that we got so used to in the past few years came flooding back.

Couldn’t help feel sad that my campus will not be mine for not too long anymore. But what the heck, K shall always remain my IIM. I will belong to K and K shall belong to me!

Would end with a conscious effort on my part to be regular again on my blog. Till then, so long!

In case you are a visitor to my blog, Please be kind enough to fill this survey. It won’t take more than 2 mins, I promise.

This survey has been re-engineered to the needs of our generation which thrives on Instant noodle, Instant coffee, Instant Gratification and what not !

A little bit more about the research that we are doing is presented below

Background of the Project

With the conditional access system coming into force in a phased manner the battle for Home viewer-ship (or as some would call Home Box Office) is heating up.

The cable TV market largely a dormant sector till now dominated by major Multi System Operators(MSO) like Hathway, Siti Cable and Incable will have to change their mode of operation in all the major metros to incorporate Conditional Access system(CAS), which will require viewers to have a Set-Top Decoder. According to a report, for CAS-notified cities, non-availability of adequate number of set-top boxes continued to trouble the 750,000-800,000 consumers.

To add to the sizzle of the changing market dynamics we also have the various Direct to Home (DTH) coming in aggressively into the market with their state of the art digital Television broadcasted directly from the satellite to the homes. The Direct-to-Home service providers are cashing in on the confusion over the implementation the Conditional Access System in some areas of Delhi, Mumbai and Kolkata. Industry sources say over 20,000 consumers in the three metros have called up for DTH connections in the last two days, in comparison with an average of 6,000-8,000 calls that the call centers of Tata Sky and Dish TV receive every day.

To win this stiffly competitive race between the various DTH operators and the MSOs implementing CAS, DTH is being marketed as the latest ‘Interactive TV’ featuring a lot of value added services. One such service is ‘Movie on Demand’ is the subject of this study.

This Facility is aimed at the metro households who want to watch the latest movies released anywhere around the world and visit the multiplexes paying highly inflated amounts for the movie tickets. The service hopes to lure them into the comfort of their couch sitting with the whole family together (spending an otherwise rare family time), at the hour they prefer and at a fraction of the cost (not to mention the savings on popcorns and soft drinks which are astronomically priced) watching the same movie in the ‘Movie on Demand’ service of their DTH operator.

Our study aims at finding out how feasible indeed is the whole idea, how much of the market share of the multiplexes would it be able to acquire, how many of the CAS operators would it be chosen over and most importantly how profitably would this movie on demand service run and at what price structure would it be best suited.

 

Initial Hypothesis

H1:     At least 25% of the people earning Rs. 5,00,000 and above are willing to use the ‘Movie on Demand’ Service

Parameters considered for questionnaire design

  1. Family Annual Income
  2. Urban/Metropolitan Cities
    1. CAS implemented
    2. Undergoing CAS Implementation
    3. CAS implementation on the cards
    4. Possible CAS implementation in future
  3. Professional considerations
    1. Profession
    2. Working hours
    3. Frequency of traveling

4.     Activities on a weekend

  • Movies
  • Picnic
  • Travel/Excursion

5.    Convenience Factors and their influence on the decision

  • Nearness of the multiplex
  • Pricing of the auxiliary things like Popcorn/Soda/Refreshments/Parking ticket
  • Period of watching movies released in the first/second/later weeks
  • Entertainment facilities at home like a Widescreen TV/HDTV/Plasma Screen/home theatre system
  • Willingness to try out new movies in the early weeks of release
  • Willingness to watch movies sitting at home at a nominal cost of Rs. 70

6.    What factors do you look at while watching a movie?

  • Viewing experience
  • picture quality
  • no of people accompanying
  • type of movie you prefer to watch – regional, foreign , Hindi, English
  • would the option of playback control (play, pause, control) enhance viewing experience?,

Yup the pain in the neck finally ceased, hopefully! This by far was the most taxing and the most strenuous term so far (Ok.. now we have only had two terms so far, but what the heck!) The take home from this term was almost proportionate to the number of sleepless nights we spent. (None for me ..Thanks .. but No Thanks !)
We understood the true essence of the Harvard Case Methodology, which was overused to an extent bordering abused in one of our subject. The efforts we were asked to pour in were clearly insane, and there lies the catch, we were almost pushed off the cliff and had we not opened our parachutes (Read Unofficial Co-operative work) we would sure have been dead meat by now.
Something which is really sad is that in our system the profs see that students readily cheat or resort to ‘un-ethical’ means but they don’t see the greater picture that they in fact push us to this point by blindly copying the western system without applying the minimum required customizations.
While a Harvard MBA graduate student spends on an average 4 hours in class (taking 5 subjects) and another 6-8 hours studying doing projects, assignments and so on, an IIM student has to take 6-8 hours of class (taking 8 subjects) and at least about 8-10 hours of house prep after that. This leaves almost no time to even relish whatever are learnings of a day and is more like a mad guzzle which leads to at best an indigestion and at worst a Puke! Not to mention that a Harvard/Wharton/Kellogg student rarely needs to muggify for subjects and here we are made to save humongous amount of data even for social subjects like ‘Ethics’! I really wonder how much ethics we end up learning considering that all we learn is various theories like Piaget and Kohl berg and its pro’s and cons. Some things which are absolutely abhorred from real life significance.
There was a big issue regarding Plagiarism this term in one of the subjects, but what the instructor failed to understand was that he was giving disproportionate workload to the amount of credit hours his subject carried. A two credit course should no way carry a case and two text book chapters to read every day (This requires 8 hours on a conservative note to do), irrespective of his beliefs regarding the importance of his subject. Some people had to pay a heavy price for omitting certain references in their term reports. But there is where the fun begins.
The Faculty actually flunked a number of students for quoting verbatim certain research papers in the term reports even though proper references were provided. His logic goes as follows,”When in a 50 pages report 10 pages are from an external report quoted verbatim, how can I not give an ‘F’ Grade”.
A very simple counter logic that should have worked in any JUST system is that “if a report is relevant it can be quoted end-to-end even if that is all what is contained in the student’s report. After all why should anyone re-invent the wheel. In worst case scenario the instructor may choose not to give any marks to the student on grounds that he did not do any new path breaking work, this would qualify for a ‘D’ grade; but no way an ‘F’. Moreover, the instructor should have made clear that he expects authentic path breaking research work from MBA students for 20% weight in a 2 credit course”
Unfortunately for the students, the IIM system posts more faith in its faculty than in its students and goes to an extent of giving them ‘SACROSANCT’ powers wherein no one has the right to even question him.
I would have indeed loved to get into a debate with the said instructor PROVIDED I am assured that I can speak without fear or favor, and this would in no way have any effect on my grades.
The best part is that the said instructor justified his ‘HARSH’ punishment because a group of this students were caught peeping in another subject quiz. Talk of impartiality of judiciary. I mean, following the same logic anyone who has stolen once should always be punished in the event of any theft in the locality he/she lives. And Does that sound Fair!!
Anyways, as someone said, ‘If Life was fair it would have been as interesting as an algebra Equation!’

Finally when this subject almost lost its complete relevance, I am able to pen my thoughts about the wonderful experience of having the dabbawalas with us in IIMK at our Operations Management seminar OPUS 2006.

On 26th November the junta of IIM managed what would be undoubtedly one of the incredible feats, that of waking up at 7:55 AM on a SUN morning braving the intoxicating lethargy and the uncanny sleeplessness which always brings an incredible listlessness to any IIM student. The occasion was the onset of the Dabbawalas, a marvel of Six sigma for the professional community, that of immaculate reliability for the common office go’er and that of high curiosity value for the likes of globetrotting royalty, the likes of Prince Charles.

Let me describe the quintessential dabbawala for those who have never been to Mumbai (Bombay), they are ‘the daughty little man in distinctive white Gandhi cap, who delivers thousands of hungry lunches to officer-goers every afternoon. The dabbawalla gets his name from the dabba, the aluminium containers fitted one above the other, held in place by a wire grip and lowered into an outer tin case, which serves the double purpose of keeping the food warm and preventing it from splashing out during the dabbawala’s rushed and jostling journey

Two senior folks in their largely flat hierarchy came over, Raghunath Megde the President of New Mumbai Tiffin Box Supplier Association and the secretary Mr. Gangaram Talekar. The both were very plainly dressed with the signature ‘Gandhi topi’s’ on. They spoke not in a faked accentuated Hinglish (An un-cognizable amalgamation of hindi and English) but in their natural and earthen Mumbai-Hindi. The fact that they had no pretensions about them and spoke witty one liners like ‘Teaching IIM students about management is like Teaching Amitabh Bachan acting!’ help in capturing rapt attention of the sleepy and drowsy junta.
To state some facts about the organization, as revealed to us by them. The Mumbai Tiffin Box Suppliers Association is a streamlined 120-year-old organization (started in 1890 and registered in 1956) with 4,500 semi-literate members (Average literacy being 8th grade schooling) providing a quality door-to-door service to a large and loyal customer base(roughly 200000 in numbers) at an unimaginably low cost (Rs. 300 per month). The organization is an absolutely flat structure with everyone a stakeholder in the final profits. Every individual gets equal share in the overall profit at the end of the year irrespective of rank, age, work etc. There is a body of seniors ‘The Mukhadam’ who do the overall monitoring of the process and engage in any crisis management. These are simply the folks who have been in the business for about 30-40 years and are now in a position to guide and mentor the others. A common misconception goes that these are the contractors which is not true as in the true spirit of any co-operative they draw the same salary as any other.

Raghunath Speaking on Diaz

The whole chain starts with the friendly dabbawala knocking at your door to ollect the tiffin case at 0930 from your doorstep. This tiffin case has a uniquely marking which indicates the Originating rail station, the destination station the building name and the floor number of delivery. The color of the marking indicates the groups responsible of collecting this dabba at any particular point. This is a simple but very very efficient system designed and as any Operations Consultant would tell you involves failsafing techniques, called POKA-YOKE.

Markings on a Box

The marvel of this organization goes beyond operations management and encompasses cross-functional stuff like Organizational Management and Logistics Control (Supply Chain Management). But most importantly it is the business model which works seamlessly even in an environment as uncertain as ours. There in an inherent discipline that ensures that order is maintained. For every 6 people on active duty in the structure there is one who acts as a backup for contingencies. Load balancing is done through a heuristic involving human expertise and previous field knowledge. The mantra always being ‘The Show must go on’. Members adhere by a liberal but inflexible code of conduct which includes never being in an inebriated state at work and always donning the signature ‘Gandhi Topi’. Moreoever all duties and responsibilities are collectively owned, just like the whole profit earned are collectively distributed amongst member partners. Also, their regiment is not tailored for VIP visits and/or other ‘Occasion Specific’ demands. So when Prince Charles wanted to meet them, they eagerly consented on condition that he would have to meet them on Victoria Terminus (VT) Railway station at exactly 10:00 hours and he would have a maximum time of 20 minutes because at 10:20 hours the train to Andheri/Vile Parle departs and most dabbawalas need to board it. Lesson from all this is simple yet pivotal in any successful engagement. Its of prioritization and identificatoion of core responsibilities. The customers, the recipients of the tiffin boxes are the first priority of the dabbawalas. Everything else comes second to that, or maybe third or fourth. There are no compromises made with the core responsibility of delivering the boxes on time and at correct destination.

All in all it was a wonderful experience having them there with us !

It was not long back, or so it seems when I first stepped into the world of IIM. It’s been 1.5 terms past now. Been thinking that it might be a good idea to reflect on the subjects covered till now. So listed below are some of the more interesting subjects with a line or two about them along with my ‘two cents’ on them.

Term 1

Micro-Economics :
This is a subject which deals with the fundamentals of economics at the grassroot level. Talks about how an individual is affected by the economic policies and market scenario and how in turn he contributes to it. It could be remarkably interesting in a 6 month course but for a 2 month B-School paper things become a little too much to digest.
A good book to read for this is “Microeconomics” by Katz & Rosen

Marketing Management:
A subject which is by far the most practical of all the stuff covered in this term. It is the term which actually relates to your day to day life an your interaction with the different products and services that you consume. Pity then, that what is best learnt as a live experience is taught using textbook and simulation cases. But, on second thoughts it would take upwards of two lifetimes to get the same learnings (or almost!) as what is normally obtained from a well designed and structured course. A very apt course for anyone who wants to make his mark in the field of business. An excellent book to read, and by far the undisputed de-facto standard is “Marketing Management” by Philip Kotler

Quantitative Statistics
A course which is the stepping stone to any quantitative or statistical analysis. its like the alphabets of language. An absolute must for any advanced paper in any discipline. Whether it is Financial Derivatives or operations Management or Corporate Finance or Market Research or even Financial Accounting. A clear and undisputable understanding of the fundamentals of this subject is a must. Even if the advanced concepts are not well known, those could be picked up in the due course of time. A good book to read is “Statistics for Business & Economics” by Anderson, Sweeney and Williams.

Organizational Behavior (I)
One of the most interesting subjects in this term, though unfortunately not that critical in your career unless you really want to specialize in HR. A subject which helps you to understand the ‘people’ working in an ‘organization’ and hence lets you reflect more on yourself and your previous employee/employer; has lots of room for introspection and deep thinking. One of those subjects whose worth can be really appreciated and whose beauty can be truly savored only if you have some professional work experience. An excellent book to read is “Organizational Behaviour” by Robert Kreitner & Angelo Kinicki

Management Accounting
One of the most critical and probably most challenging papers in this term. Something which is quite demanding in terms of your time and efforts in order to master it. The concepts are not so logical in the very beginning with the T-Accounts and the double-account, cash flows/profit and loss account/ balance sheets all getting jumbled up. But if persistent effort is put, the pieces will hopefully start falling into place like parts of a jigsaw puzzle showing you the bigger picture and the inherent coherent nature of the subject hence. Any descent accounting book would do for this.
An important note for this is : This is one subject which requires an active involvement. Practice putting pen on paper if you are really serious about understanding this.

Term 2

Corporate Finance (I)
By far the most awaited subject in this term to anyone who is even curious about ‘stock market’, ‘NASDAQ’ and Sensex. Teaches you about the nuances of the world of money; its birth, its life and its culmination in the corporate world. A very interesting subject indeed and also one of the subjects which really does not require a book to learn. Internet with sites like ‘wikipedia’, ‘Investopedia’ and of course the numerous business newspaper sites offer a plethora of information in this field. It is actually a pleasant surprise to find one of the best written textbooks for this subject. “Principles of Corporate finance” by Brealey & Myers is one of the most captivatingly written books I have come across. It will almost keep you leashed on to it. A must read for anyone who wants to know how action takes place in the world of Business

Operations Research
A subject which found its roots in the times of World War II and is now commonly used in every manufacturing concern for efficient utilization of resources and planning of activities. A person with some experience in any manufacturing setup will almost jump in joy when going through this. A subject which is a very scientific in its approach and yet retains an uncannily earthen touch. Has mathematics involved, bit then which nice subject doesn’t ? A good book to read is ‘Management Science with Spreadsheets’ by Stevenson & Ozgur. This is a much more reader friendly book and is much more lively in its approach. A second preference for those who have a knack for a formal learning style, would be “Quantitative Methods for Business” by Anderson Sweeney & Williams. But according to me this would be a distant second preference.

Cost Accounting
This second in the series of accounting talks of cost and materials accounting in the production setup. Typically process and organization level costing and cost management. Something which is less regimented in norms and accepted practices and more bent on logical progression. Any off the shelf book would suffice as a reference material for this.

Operations Management
An applicatin of various OR techniques to solve management decision problems. An interesting and close to real life subject which often is tangled between shop-floor to boardroom to supply chain management and to agency management. Another subject which would be a great value addition for anyone who has an experience of a plant functioning or of a production setup management. A wonderful reference for this is “Operations Management” by Chase, Aquilano & Jacobs

Macro Economics
This is really the more interesting sibling of Micro-Economics. This talks about the larger scenario in which countries and their economies are critically analyzed and understood. The policies of the country towards maintaining its growth are studied and its movements understood. It is the first insight into the world of ‘Fiscal Policy’ and ‘Monetary Policy’. It also explains the various export and manufacturing control systems put in placed by the regime and why they are required. It has a lot more logical string ing that Microeconomics, and of course it is of much greater relevance and significance in the real world. A very good book to refer is “Macroeconomics” by Dornbusch, Fischer & Startz

Logo

Marketing Theories Galore

Just got done with the first evaluation for marketing. So went through a large part of Kotler’s over verbose and voluminous book. Beautifully written and wonderfully designed, it still is could do with shedding a lot of excess flab, according to me. The concepts though sank in beautifully and thanks to the wonderful graphical illustrations was easy to relate to. The example of the Coca-cola goes for a fine example of superb marketing. Till not long back, The soft drinks used to fight for a share with each other, cutting and undercutting each other in price, volume and of course advertising expenditure. But being an oversaturated market there was very little improvement on the bottom line. That was until some innovative gut at their marketing dept. came up with the idea of “Thanda Matlab Coca Cola” and with that brought the war right into the domain of the roadside ‘Nimbu Paani’ (Lemonade) sellers. This campaign was amply supported with the aggressive pricing of 200 ml of Coke at Rs. 5 ( a little about Rs. 3 ehich is normally charged by the street vendors). Little wonder that sales immediately took off and it almost revolutionized the market.

Thanda

So much for marketing having an impact!!

On Friday, I witnessed another departure from my company, of a person having a lot of unused potential as a manager. Its some time now that lots of people are leaving shores from our company, almost all of them very high on the ability quotient. The unfortunate fact remains that the people coming on board are generally conspicuous by the lack of persona and of leadership skills or even potential.

The person who left yesterday, had been the manager second in command of my project in my organization. The project was by far the most important one running in my company, and he was a manager in it. But, he was only SECOND in command, a very distant second. Almost always overshadowed by a more dominating and a far less able individual whose sole claim to fame was his adeptness at keeping himself in the good books of the people who matter even in the best of times. This person who left, had been infamous in the project for being inefficient and ineffective. But my detailed analysis revealed the Ctach-22 of his state, He had almost all the responsibilities and no power. All the power was vested in the hands of the ‘Big One’. I once had a long and candid discussion with him, in which I had expressed my disarray at the red-tape and the almost sarkari bureaucracy; as the discussion went along he too started to open up and I got an insight in to his own level of frustration. The known fact was that he had started looking for ‘greener pastures’ for around a year now. This first came into light when one of the junior members of the team found him at a competing organization’s referral recruitment drive as a prospective candidate.

What really annoyed me was my discussions from a smart and cute lady who had newly come on board as an HR Personnel, in charge with checking the sky rocketing attrition rates. The lady kept harping about the sound management and the great environment our company had; and in the process drawing constant comparisons with her ex-employers who form among two of the biggest companies in the world. What I wanted to tell her, is that if nothing such big organizations have a penchant to sniff out potential for managerial acumen and go to great pains in protecting and incubating it to generate leaders who are much more than mere managers and are often in invigorating new life into an otherwise decadent system.

I also realized that in a big sinking ship in the corporate ones, often the first ones to run clean are the top brass. The past few months has seen many of the top management out of the blue leave the company, when outwardly everything seemed to be working in perfect shape. But over a period of time, the excessive co-incidence of such high profile departures started to stick out like sore thumbs to the discerning minds. I for one could see a definite pattern in the ‘stray’ departures. In fact after careful analysis and a bit of extrapolation, I have formed a theory, according to which I would be really surprised if some others from the top-brass do not soon follow suit in deserting the company. After all, uneasy lies the head that wears the crown, and particularly so when the crown is one of thorns!!

Meanwhile I have spent some of my time the past few days very constructively with my friend Dip, trying to capture the beauty and essence of Hitech city on my camera. Should be posting some of those snaps sometime soon.

A thought to end this post with, "Everytime I found the key to success, someone switched the locks"  ~ Anonymous